In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 16, 2025 - 09:00 PDT
Aug 16, 2025 - 09:00 PDT
Update - Database maintenance is scheduled for your POD in the upcoming weeks. Further notifications regarding Incidents, Releases, and Maintenance will be sent through Informatica Pulse.
Click here for details.
https://pulse.informatica.com/releases/R-00847
Aug 16, 2025 09:00-09:30 PDT
Click here for details.
https://pulse.informatica.com/releases/R-00847
Aug 16, 2025 09:00-09:30 PDT
Scheduled - PODs: AP SouthEast 1, AP NorthEast 2, FedRAMP
Informatica will upgrade critical database infrastructure used by all services. This change is necessary to continuously improve availability, scalability, security, and performance for all Informatica customers.
What is the impact?
All IDMC services, including UI and Runtime, will be unavailable for 15 minutes during this 30 maintenance activity.
How should customers prepare?
Customers should review their schedules and ensure no jobs are running during the maintenance. Informatica recommends setting a schedule blackout period. No other action is expected. If any jobs are running or API calls are made to services when the upgrade starts, they will fail and have to be re-triggered or re-submitted after the upgrade.
Is any testing required afterwards?
This is a minor database version upgrade which does not change the behavior of services. As there is no change to the services, application or runtime binaries, customers are not expected to test their jobs.
How has Informatica prepared for this maintenance?
Informatica performed standard testing procedures including dry runs to ensure the upgrade went smoothly.
What notifications will I receive?
In addition to this Status page notification, the maintenance window will be posted in August on our new service health dashboard https://pulse.informatica.com (on the Releases page). IDMC customers need to subscribe to Pulse to receive the most up-to-date information. A reminder will be shared the first week of August, after the availability of Informatica Pulse.
Can Informatica exclude an organization from this maintenance?
As with any release or maintenance activity, this upgrade will be carried out across the entire POD and not by organization. Therefore, select organizations cannot be excluded from this maintenance activity.
Can the maintenance be rescheduled?
Informatica evaluated possibilities thoroughly before selecting a downtime window, ensuring that customers have minimal to no business impact. Our preference is to ensure that in-region customers’ business needs are honored.
Will this be a recurring activity?
This notification is for a single event. This maintenance is necessary to upgrade our database infrastructure. End-of-life schedules and software changes from individual cloud service providers influence the recurrence of these activities.
Attention: Jobs running during maintenance will fail. Informatica recommends setting a schedule blackout period during this maintenance event. https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring_a_blackout_period.html
Any Questions ? Please contact Global Customer Support - https://www.informatica.com/services-and-training/customer-success-services/contact-us.html
Aug 16, 2025 09:00-09:30 PDT
Downtime: 15 minutes
Informatica will upgrade critical database infrastructure used by all services. This change is necessary to continuously improve availability, scalability, security, and performance for all Informatica customers.
What is the impact?
All IDMC services, including UI and Runtime, will be unavailable for 15 minutes during this 30 maintenance activity.
How should customers prepare?
Customers should review their schedules and ensure no jobs are running during the maintenance. Informatica recommends setting a schedule blackout period. No other action is expected. If any jobs are running or API calls are made to services when the upgrade starts, they will fail and have to be re-triggered or re-submitted after the upgrade.
Is any testing required afterwards?
This is a minor database version upgrade which does not change the behavior of services. As there is no change to the services, application or runtime binaries, customers are not expected to test their jobs.
How has Informatica prepared for this maintenance?
Informatica performed standard testing procedures including dry runs to ensure the upgrade went smoothly.
What notifications will I receive?
In addition to this Status page notification, the maintenance window will be posted in August on our new service health dashboard https://pulse.informatica.com (on the Releases page). IDMC customers need to subscribe to Pulse to receive the most up-to-date information. A reminder will be shared the first week of August, after the availability of Informatica Pulse.
Can Informatica exclude an organization from this maintenance?
As with any release or maintenance activity, this upgrade will be carried out across the entire POD and not by organization. Therefore, select organizations cannot be excluded from this maintenance activity.
Can the maintenance be rescheduled?
Informatica evaluated possibilities thoroughly before selecting a downtime window, ensuring that customers have minimal to no business impact. Our preference is to ensure that in-region customers’ business needs are honored.
Will this be a recurring activity?
This notification is for a single event. This maintenance is necessary to upgrade our database infrastructure. End-of-life schedules and software changes from individual cloud service providers influence the recurrence of these activities.
Attention: Jobs running during maintenance will fail. Informatica recommends setting a schedule blackout period during this maintenance event. https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring_a_blackout_period.html
Any Questions ? Please contact Global Customer Support - https://www.informatica.com/services-and-training/customer-success-services/contact-us.html
Aug 16, 2025 09:00-09:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 15, 2025 - 19:00 PDT
Aug 15, 2025 - 19:00 PDT
Update - Database maintenance is scheduled for your POD in the upcoming weeks. Further notifications regarding Incidents, Releases, and Maintenance will be sent through Informatica Pulse.
Click here for details.
https://pulse.informatica.com/releases/R-00848
Aug 15, 2025 19:00-21:00 PDT
Click here for details.
https://pulse.informatica.com/releases/R-00848
Aug 15, 2025 19:00-21:00 PDT
Scheduled - PODs: EM West 2 GCP, ME Central 2 GCP
Informatica will upgrade critical database infrastructure used by all services. This change is necessary to continuously improve availability, scalability, security, and performance for all Informatica customers.
What is the impact?
All IDMC services, including UI and Runtime, will be unavailable for 60 minutes during this 2 hour maintenance activity.
How should customers prepare?
Customers should review their schedules and ensure no jobs are running during the maintenance. Informatica recommends setting a schedule blackout period. No other action is expected. If any jobs are running or API calls are made to services when the upgrade starts, they will fail and have to be re-triggered or re-submitted after the upgrade.
Is any testing required afterwards?
This is a minor database version upgrade which does not change the behavior of services. As there is no change to the services, application or runtime binaries, customers are not expected to test their jobs.
How has Informatica prepared for this maintenance?
Informatica performed standard testing procedures including dry runs to ensure the upgrade went smoothly.
What notifications will I receive?
In addition to this Status page notification, the maintenance window will be posted in August on our new service health dashboard https://pulse.informatica.com (on the Releases page). IDMC customers need to subscribe to Pulse to receive the most up-to-date information. A reminder will be shared the first week of August, after the availability of Informatica Pulse.
Can Informatica exclude an organization from this maintenance?
As with any release or maintenance activity, this upgrade will be carried out across the entire POD and not by organization. Therefore, select organizations cannot be excluded from this maintenance activity.
Can the maintenance be rescheduled?
Informatica evaluated possibilities thoroughly before selecting a downtime window, ensuring that customers have minimal to no business impact. Our preference is to ensure that in-region customers’ business needs are honored.
Will this be a recurring activity?
This notification is for a single event. This maintenance is necessary to upgrade our database infrastructure. End-of-life schedules and software changes from individual cloud service providers influence the recurrence of these activities.
Attention: Jobs running during maintenance will fail. Informatica recommends setting a schedule blackout period during this maintenance event. https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring_a_blackout_period.html
Any Questions ? Please contact Global Customer Support - https://www.informatica.com/services-and-training/customer-success-services/contact-us.html
Aug 15, 2025 19:00-21:00 PDT
Downtime: 60 minutes
Informatica will upgrade critical database infrastructure used by all services. This change is necessary to continuously improve availability, scalability, security, and performance for all Informatica customers.
What is the impact?
All IDMC services, including UI and Runtime, will be unavailable for 60 minutes during this 2 hour maintenance activity.
How should customers prepare?
Customers should review their schedules and ensure no jobs are running during the maintenance. Informatica recommends setting a schedule blackout period. No other action is expected. If any jobs are running or API calls are made to services when the upgrade starts, they will fail and have to be re-triggered or re-submitted after the upgrade.
Is any testing required afterwards?
This is a minor database version upgrade which does not change the behavior of services. As there is no change to the services, application or runtime binaries, customers are not expected to test their jobs.
How has Informatica prepared for this maintenance?
Informatica performed standard testing procedures including dry runs to ensure the upgrade went smoothly.
What notifications will I receive?
In addition to this Status page notification, the maintenance window will be posted in August on our new service health dashboard https://pulse.informatica.com (on the Releases page). IDMC customers need to subscribe to Pulse to receive the most up-to-date information. A reminder will be shared the first week of August, after the availability of Informatica Pulse.
Can Informatica exclude an organization from this maintenance?
As with any release or maintenance activity, this upgrade will be carried out across the entire POD and not by organization. Therefore, select organizations cannot be excluded from this maintenance activity.
Can the maintenance be rescheduled?
Informatica evaluated possibilities thoroughly before selecting a downtime window, ensuring that customers have minimal to no business impact. Our preference is to ensure that in-region customers’ business needs are honored.
Will this be a recurring activity?
This notification is for a single event. This maintenance is necessary to upgrade our database infrastructure. End-of-life schedules and software changes from individual cloud service providers influence the recurrence of these activities.
Attention: Jobs running during maintenance will fail. Informatica recommends setting a schedule blackout period during this maintenance event. https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring_a_blackout_period.html
Any Questions ? Please contact Global Customer Support - https://www.informatica.com/services-and-training/customer-success-services/contact-us.html
REFIDCST2771
Aug 15, 2025 19:00-21:00 PDT
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MDM Customer 360 SaaS
Operational
MDM Multidomain SaaS
Operational
MDM Product 360 SaaS
Operational
MDM Reference 360 SaaS
Operational
MDM Supplier 360 SaaS
Operational
Metadata Command Center
Operational
Operational Insights
Operational
PC2CDI Modernization Service
Operational
Platform Services
Operational
Cloud Data Quality
Operational
Cloud Data Access Management
Operational
API Center
Operational
Data Governance Catalog & Quality Cloud
Operational
Cloud Data Quality Radar
Operational
Rule Specification
Operational
Cloud Data Governance and Catalog - USA
Operational
Metadata Command Center - USA
Operational
Cloud Data Marketplace - USA
Operational
Cloud Data Access Management
Operational
Informatica Axon Cloud Services
Operational
Informatica Axon Cloud
Operational
CDGC Canada CACENTRAL1
Operational
Cloud Data Governance and Catalog - Canada
Operational
Metadata Command Center - Canada
Operational
Cloud Data Marketplace - Canada
Operational
Cloud Data Access Management
Operational
IICS Sandbox (PRE-RELEASE)
Operational
Cloud Data Validation
Operational
API Center
Operational
MDM Customer 360 SaaS
Operational
MDM Multidomain SaaS
Operational
MDM Product 360 SaaS
Operational
MDM Reference 360 SaaS
Operational
MDM Supplier 360 SaaS
Operational
Cloud Application Integration
Operational
Cloud Data Quality
Operational
Cloud Profiling
Operational
Application Ingestion and Replication
Operational
Database Ingestion and Replication
Operational
File Ingestion and Replication
Operational
Streaming Ingestion and Replication
Operational
Platform Services
Operational
Cloud Data Integration
Operational
Advanced Data Integration
Operational
Cloud Data Integration for PowerCenter
Operational
PC2CDI Modernization Service
Operational
Cloud Data Validation
Operational
Cloud API Manager
Operational
B2B Gateway
Operational
Private Pod 1
Operational
Platform Services
Operational
Cloud Data Integration
Operational
Cloud Application Integration
Operational
Private Pod 2
Operational
Platform Services
Operational
Cloud Data Integration
Operational
Mass Ingestion Files
Operational
IICS AP NorthEast 2 Services
Under Maintenance
Advanced Serverless
Under Maintenance
API Center
Under Maintenance
Cloud API Manager
Under Maintenance
Cloud Application Integration
Under Maintenance
Cloud Data Integration
Under Maintenance
Advanced Data Integration
Under Maintenance
Cloud Hosted Agent
Under Maintenance
Cloud Integration Hub
Under Maintenance
Application Ingestion and Replication
Under Maintenance
Database Ingestion and Replication
Under Maintenance
File Ingestion and Replication
Under Maintenance
Streaming Ingestion and Replication
Under Maintenance
Cloud Profiling
Under Maintenance
Cloud Data Quality
Under Maintenance
MDM Customer 360 SaaS
Under Maintenance
MDM Multidomain SaaS
Under Maintenance
MDM Product 360 SaaS
Under Maintenance
MDM Reference 360 SaaS
Under Maintenance
MDM Supplier 360 SaaS
Under Maintenance
Platform Services
Under Maintenance
Operational Insights
Under Maintenance
Cloud Data Governance and Catalog - APNE 2
Under Maintenance
Cloud Data Marketplace – APNE 2
Under Maintenance
Cloud Data Integration for PowerCenter
Under Maintenance
PC2CDI Modernization Service
Under Maintenance
Cloud Data Validation
Under Maintenance
B2B Gateway
Under Maintenance
Cloud Data Access Management
Under Maintenance
IICS EM SouthEast 1 Azure Services
Operational
Cloud API Manager
Operational
Cloud Application Integration
Operational
Cloud Data Integration
Operational
Advanced Data Integration
Operational
Cloud Data Quality
Operational
Cloud Hosted Agent
Operational
Cloud Integration Hub
Operational
Cloud Profiling
Operational
Application Ingestion and Replication
Operational
Database Ingestion and Replication
Operational
File Ingestion and Replication
Operational
Streaming Ingestion and Replication
Operational
Operational Insights
Operational
Platform Services
Operational
MDM Customer 360 SaaS
Operational
MDM Multidomain SaaS
Operational
MDM Product 360 SaaS
Operational
MDM Reference 360 SaaS
Operational
MDM Supplier 360 SaaS
Operational
Cloud Data Governance and Catalog
Operational
Metadata Command Center
Operational
Cloud Data Marketplace
Operational
Cloud Data Integration for PowerCenter
Operational
PC2CDI Modernization Service
Operational
Cloud Data Validation
Operational
Cloud Data Access Management
Operational
API Center
Operational
Cloud Data Access Management
Operational
CLAIRE GPT
Operational
IICS EM West 2 GCP Services
Under Maintenance
Cloud API Manager
Under Maintenance
Cloud Application Integration
Under Maintenance
Cloud Data Integration
Under Maintenance
Advanced Data Integration
Under Maintenance
Cloud Integration Hub
Under Maintenance
Cloud Data Quality
Under Maintenance
Cloud Hosted Agent
Under Maintenance
Cloud Profiling
Under Maintenance
Application Ingestion and Replication
Under Maintenance
Database Ingestion and Replication
Under Maintenance
File Ingestion and Replication
Under Maintenance
Streaming Ingestion and Replication
Under Maintenance
Operational Insights
Under Maintenance
Platform Services
Under Maintenance
MDM Customer 360 SaaS
Under Maintenance
MDM Multidomain SaaS
Under Maintenance
MDM Product 360 SaaS
Under Maintenance
MDM Reference 360 SaaS
Under Maintenance
MDM Supplier 360 SaaS
Under Maintenance
Cloud Data Integration for PowerCenter
Under Maintenance
PC2CDI Modernization Service
Under Maintenance
Cloud Data Validation
Under Maintenance
Cloud Data Governance and Catalog
Under Maintenance
Cloud Data Marketplace
Under Maintenance
Metadata Command Center
Under Maintenance
Cloud Data Access Management
Under Maintenance
API Center
Under Maintenance
IICS Canada Central 1 Azure Services
Operational
Advanced Data Integration
Operational
Cloud API Manager
Operational
Cloud Application Integration
Operational
Cloud Data Integration
Operational
Cloud Data Governance and Catalog
Operational
Cloud Data Marketplace
Operational
Cloud Data Quality
Operational
Cloud Hosted Agent
Operational
Cloud Integration Hub
Operational
Cloud Profiling
Operational
Application Ingestion and Replication
Operational
Database Ingestion and Replication
Operational
File Ingestion and Replication
Operational
Streaming Ingestion and Replication
Operational
MDM Customer 360 SaaS
Operational
MDM Multidomain SaaS
Operational
MDM Product 360 SaaS
Operational
MDM Reference 360 SaaS
Operational
MDM Supplier 360 SaaS
Operational
Metadata Command Center
Operational
Operational Insights
Operational
Platform Services
Operational
Cloud Data Access Management
Operational
Informatica DaaS Services
Operational
Cloud Address Verification — EMEA
Operational
Cloud Email Verification — EMEA
Operational
Cloud Address Verification — USA
Operational
Cloud Email Verification – USA
Operational
Cloud Phone Verification – EMEA
Operational
Cloud Phone Verification – USA
Operational
Cloud Address Verification Batch Jobs – EMEA
Operational
DaaS oAuth2 service - USA
Operational
DaaS oAuth2 service - EMEA
Operational
DaaS SFTP Server
Operational
IICS US East 1 OCI Services
Operational
Cloud Application Integration
Operational
Cloud Data Governance and Catalog
Operational
Cloud Data Integration
Operational
Cloud Data Integration for PowerCenter
Operational
Cloud Data Quality
Operational
Cloud Data Marketplace
Operational
Cloud Data Validation
Operational
Application Ingestion and Replication
Operational
Database Ingestion and Replication
Operational
File Ingestion and Replication
Operational
Streaming Ingestion and Replication
Operational
Metadata Command Center
Operational
Operational Insights
Operational
PC2CDI Modernization Service
Operational
Platform Services
Operational
Cloud Data Access Management
Operational
Informatica Network
Operational
Informatica Support Portal
Operational
IICS ME Central 2 GCP Services
Under Maintenance
Cloud Application Integration
Under Maintenance
Cloud Data Integration
Under Maintenance
Advanced Data Integration
Under Maintenance
Cloud Hosted Agent
Under Maintenance
Cloud Data Quality
Under Maintenance
Cloud Profiling
Under Maintenance
Application Ingestion and Replication
Under Maintenance
File Ingestion and Replication
Under Maintenance
Streaming Ingestion and Replication
Under Maintenance
Database Ingestion and Replication
Under Maintenance
MDM Customer 360 SaaS
Under Maintenance
MDM Multidomain SaaS
Under Maintenance
MDM Product 360 SaaS
Under Maintenance
MDM Reference 360 SaaS
Under Maintenance
MDM Supplier 360 SaaS
Under Maintenance
Operational Insights
Under Maintenance
Platform Services
Under Maintenance
Cloud Data Governance and Catalog
Under Maintenance
Metadata Command Center
Under Maintenance
Cloud Data Marketplace
Under Maintenance
Cloud Data Access Management
Under Maintenance
Cloud Data Integration for PowerCenter
Under Maintenance
PC2CDI Modernization Service
Under Maintenance
Cloud Data Validation
Under Maintenance
Cloud Data Access Management
Under Maintenance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Upcoming database maintenance with Downtime for NA West 1, NA East 2, US West 3, US East 4, US West 5, US East 6 Services Sep 6, 2025 23:00-23:30 PDT
Update -
Database maintenance is scheduled for your POD in the upcoming weeks. Further notifications regarding Incidents, Releases, and Maintenance will be sent through Informatica Pulse.
Click here for details.
https://pulse.informatica.com/releases/R-00843
Aug 02, 2025 - 22:08 PDT
Click here for details.
https://pulse.informatica.com/releases/R-00843
Aug 02, 2025 - 22:08 PDT
Scheduled -
PODs: NA West 1, NA East 2, US West 3, US East 4, US West 5, US East 6
Informatica will upgrade critical database infrastructure used by all services. This change is necessary to continuously improve availability, scalability, security, and performance for all Informatica customers.
What is the impact?
All IDMC services, including UI and Runtime, will be unavailable for 15 minutes during this 30 maintenance activity.
How should customers prepare?
Customers should review their schedules and ensure no jobs are running during the maintenance. Informatica recommends setting a schedule blackout period. No other action is expected. If any jobs are running or API calls are made to services when the upgrade starts, they will fail and have to be re-triggered or re-submitted after the upgrade.
Is any testing required afterwards?
This is a minor database version upgrade which does not change the behavior of services. As there is no change to the services, application or runtime binaries, customers are not expected to test their jobs.
How has Informatica prepared for this maintenance?
Informatica performed standard testing procedures including dry runs to ensure the upgrade went smoothly.
What notifications will I receive?
View this maintenance activity on our new service health dashboard https://pulse.informatica.com, on the Releases page, after August 3rd. Customers already subscribed to the status page will receive further notifications from Pulse.
Can Informatica exclude an organization from this maintenance?
As with any release or maintenance activity, this upgrade will be carried out across the entire POD and not by organization. Therefore, select organizations cannot be excluded from this maintenance activity.
Can the maintenance be rescheduled?
Informatica evaluated possibilities thoroughly before selecting a downtime window, ensuring that customers have minimal to no business impact. Our preference is to ensure that in-region customers’ business needs are honored.
Will this be a recurring activity?
This notification is for a single event. This maintenance is necessary to upgrade our database infrastructure. End-of-life schedules and software changes from individual cloud service providers influence the recurrence of these activities.
Attention: Jobs running during maintenance will fail. Informatica recommends setting a schedule blackout period during this maintenance event. https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring_a_blackout_period.html
Any Questions ? Please contact Global Customer Support - https://www.informatica.com/services-and-training/customer-success-services/contact-us.html
Aug 01, 2025 - 10:05 PDT
Downtime: 15 minutes
Informatica will upgrade critical database infrastructure used by all services. This change is necessary to continuously improve availability, scalability, security, and performance for all Informatica customers.
What is the impact?
All IDMC services, including UI and Runtime, will be unavailable for 15 minutes during this 30 maintenance activity.
How should customers prepare?
Customers should review their schedules and ensure no jobs are running during the maintenance. Informatica recommends setting a schedule blackout period. No other action is expected. If any jobs are running or API calls are made to services when the upgrade starts, they will fail and have to be re-triggered or re-submitted after the upgrade.
Is any testing required afterwards?
This is a minor database version upgrade which does not change the behavior of services. As there is no change to the services, application or runtime binaries, customers are not expected to test their jobs.
How has Informatica prepared for this maintenance?
Informatica performed standard testing procedures including dry runs to ensure the upgrade went smoothly.
What notifications will I receive?
View this maintenance activity on our new service health dashboard https://pulse.informatica.com, on the Releases page, after August 3rd. Customers already subscribed to the status page will receive further notifications from Pulse.
Can Informatica exclude an organization from this maintenance?
As with any release or maintenance activity, this upgrade will be carried out across the entire POD and not by organization. Therefore, select organizations cannot be excluded from this maintenance activity.
Can the maintenance be rescheduled?
Informatica evaluated possibilities thoroughly before selecting a downtime window, ensuring that customers have minimal to no business impact. Our preference is to ensure that in-region customers’ business needs are honored.
Will this be a recurring activity?
This notification is for a single event. This maintenance is necessary to upgrade our database infrastructure. End-of-life schedules and software changes from individual cloud service providers influence the recurrence of these activities.
Attention: Jobs running during maintenance will fail. Informatica recommends setting a schedule blackout period during this maintenance event. https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring_a_blackout_period.html
Any Questions ? Please contact Global Customer Support - https://www.informatica.com/services-and-training/customer-success-services/contact-us.html
REFIDCST2776
Aug 01, 2025 - 10:05 PDT