In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 16, 2025 - 09:00 PDT
Update
Database maintenance is scheduled for your POD in the upcoming weeks. Further notifications regarding Incidents, Releases, and Maintenance will be sent through Informatica Pulse.
Click here for details.
https://pulse.informatica.com/releases/R-00847
Posted Aug 02, 2025 - 22:05 PDT
Scheduled
PODs: AP SouthEast 1, AP NorthEast 2, FedRAMP
Downtime: 15 minutes
Informatica will upgrade critical database infrastructure used by all services. This change is necessary to continuously improve availability, scalability, security, and performance for all Informatica customers.
What is the impact?
All IDMC services, including UI and Runtime, will be unavailable for 15 minutes during this 30 maintenance activity.
How should customers prepare?
Customers should review their schedules and ensure no jobs are running during the maintenance. Informatica recommends setting a schedule blackout period. No other action is expected. If any jobs are running or API calls are made to services when the upgrade starts, they will fail and have to be re-triggered or re-submitted after the upgrade.
Is any testing required afterwards?
This is a minor database version upgrade which does not change the behavior of services. As there is no change to the services, application or runtime binaries, customers are not expected to test their jobs.
How has Informatica prepared for this maintenance?
Informatica performed standard testing procedures including dry runs to ensure the upgrade went smoothly.
What notifications will I receive?
In addition to this Status page notification, the maintenance window will be posted in August on our new service health dashboard https://pulse.informatica.com (on the Releases page). IDMC customers need to subscribe to Pulse to receive the most up-to-date information. A reminder will be shared the first week of August, after the availability of Informatica Pulse.
Can Informatica exclude an organization from this maintenance?
As with any release or maintenance activity, this upgrade will be carried out across the entire POD and not by organization. Therefore, select organizations cannot be excluded from this maintenance activity.
Can the maintenance be rescheduled?
Informatica evaluated possibilities thoroughly before selecting a downtime window, ensuring that customers have minimal to no business impact. Our preference is to ensure that in-region customers’ business needs are honored.
Will this be a recurring activity?
This notification is for a single event. This maintenance is necessary to upgrade our database infrastructure. End-of-life schedules and software changes from individual cloud service providers influence the recurrence of these activities.
Attention: Jobs running during maintenance will fail. Informatica recommends setting a schedule blackout period during this maintenance event. https://docs.informatica.com/cloud-common-services/administrator/current-version/organization-administration/schedules/configuring_a_blackout_period.html
Any Questions ? Please contact Global Customer Support - https://www.informatica.com/services-and-training/customer-success-services/contact-us.html
Posted Jul 27, 2025 - 22:47 PDT
This scheduled maintenance affects: IICS AP SouthEast 1 Services (Advanced Serverless, API Center, B2B Gateway, Cloud API Manager, Cloud Application Integration, Cloud Data Governance and Catalog – Asia Pacific, Cloud Data Integration, Advanced Data Integration, Cloud Data Marketplace – Asia Pacific, Cloud Data Quality, Cloud Hosted Agent, Cloud Integration Hub, Cloud Profiling, Application Ingestion and Replication, Database Ingestion and Replication, File Ingestion and Replication, Streaming Ingestion and Replication, MDM Customer 360 SaaS, MDM Multidomain SaaS, MDM Product 360 SaaS, MDM Reference 360 SaaS, MDM Supplier 360 SaaS, Metadata Command Center – Asia Pacific, Operational Insights, Platform Services, Cloud Data Integration for PowerCenter, PC2CDI Modernization Service, Cloud Data Validation, Cloud Data Access Management, CLAIRE GPT, Cloud Data Access Management), IICS for FedRAMP (Cloud Application Integration, Cloud Data Integration, Platform Services), and IICS AP NorthEast 2 Services (Advanced Serverless, API Center, Cloud API Manager, Cloud Application Integration, Cloud Data Integration, Advanced Data Integration, Cloud Hosted Agent, Cloud Integration Hub, Application Ingestion and Replication, Database Ingestion and Replication, File Ingestion and Replication, Streaming Ingestion and Replication, Cloud Profiling, Cloud Data Quality, MDM Customer 360 SaaS, MDM Multidomain SaaS, MDM Product 360 SaaS, MDM Reference 360 SaaS, MDM Supplier 360 SaaS, Platform Services, Operational Insights, Cloud Data Governance and Catalog - APNE 2, Cloud Data Marketplace – APNE 2, Cloud Data Integration for PowerCenter, PC2CDI Modernization Service, Cloud Data Validation, B2B Gateway, Cloud Data Access Management).